These Terms & Conditions govern your access to and use of the satoshihero platform. By registering an account or using any satoshihero service, you agree to be bound by these terms in full.
Important Notice: Please read these Terms & Conditions carefully before using the satoshihero platform. These terms constitute a legally binding agreement between you and satoshihero. If you do not agree with any part of these terms, you must not use the satoshihero platform or any of its services.
By accessing, registering on, or using the satoshihero platform (the "Platform"), you ("User," "you," or "your") acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions ("Terms"), together with the satoshihero Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.
These Terms apply to all users of the satoshihero Platform, including registered account holders and visitors. Your continued use of the Platform following any modification to these Terms constitutes your acceptance of the revised Terms.
satoshihero reserves the right to update, modify, or replace any part of these Terms at any time. It is your responsibility to review these Terms periodically. Material changes will be communicated to registered users via the email address or mobile number associated with their satoshihero account.
To register and use the satoshihero Platform, you must satisfy all of the following eligibility requirements:
Age Restriction: satoshihero strictly enforces the 21+ age requirement. Any account found to belong to a person under 21 years of age will be immediately suspended, all winnings forfeited, and any deposits returned at satoshihero's sole discretion. satoshihero cooperates fully with Philippine authorities on underage gambling prevention.
By registering an account, you represent and warrant that you meet all eligibility requirements set out above. satoshihero reserves the right to request documentary proof of age and identity at any time and to suspend or close accounts where eligibility cannot be verified.
3.1 Single Account Policy. Each user is permitted to hold only one (1) registered account on the satoshihero Platform. The creation of multiple accounts by a single individual is strictly prohibited and may result in the permanent suspension of all associated accounts and the forfeiture of any balances therein.
3.2 Accurate Information. You agree to provide accurate, current, and complete information during the registration process and to update such information promptly if it changes. satoshihero reserves the right to suspend or close accounts where information is found to be false, misleading, or incomplete.
3.3 Account Security. You are solely responsible for maintaining the confidentiality of your satoshihero Login credentials, including your username and password. You agree to:
3.4 KYC Verification. satoshihero may require you to complete Know Your Customer (KYC) verification at any time, including before processing withdrawals. Required documents may include a government-issued Philippine ID, proof of address, and proof of payment method ownership. Failure to complete KYC verification may result in account restrictions.
3.5 Account Currency. All satoshihero accounts are denominated in Philippine Peso (₱ PHP). All deposits, balances, bonuses, and withdrawals are processed in PHP unless otherwise stated.
4.1 Accepted Payment Methods. satoshihero accepts deposits and processes withdrawals via the following Philippine payment methods: GCash, PayMaya, BPI, BDO, and Metrobank. Additional payment methods may be added or removed at satoshihero's discretion.
4.2 Minimum Deposit. The minimum deposit amount is ₱100 PHP unless otherwise specified for a particular payment method or promotion. satoshihero reserves the right to modify minimum deposit amounts at any time.
4.3 Withdrawal Processing. Withdrawal requests are processed subject to the following conditions:
4.4 Processing Times. GCash and PayMaya withdrawals are typically processed within five (5) minutes of approval. Bank transfers to BPI, BDO, and Metrobank may take one (1) to three (3) business days depending on the receiving bank's processing schedule.
4.5 Fees. satoshihero does not charge fees on standard deposits or withdrawals. However, your payment provider may apply their own transaction fees, for which satoshihero accepts no responsibility.
Anti-Money Laundering: satoshihero complies with applicable Philippine anti-money laundering (AML) regulations. Unusual transaction patterns may trigger additional verification requirements. satoshihero reserves the right to report suspicious transactions to the appropriate Philippine authorities as required by law.
5.1 General Bonus Terms. All bonuses, free spins, cashback offers, and promotional credits offered by satoshihero are subject to specific terms and conditions published alongside each promotion. In the event of any conflict between a promotion's specific terms and these general Terms, the promotion-specific terms shall prevail.
5.2 Wagering Requirements. Unless otherwise stated, all bonus funds are subject to wagering requirements before they may be withdrawn. Wagering requirements, eligible games, and time limits are specified in each promotion's terms. Failure to meet wagering requirements within the specified period will result in the forfeiture of the bonus and any winnings derived therefrom.
5.3 Bonus Eligibility. Bonuses are available to eligible registered users only. satoshihero reserves the right to determine bonus eligibility at its sole discretion and to withdraw or modify any bonus offer at any time without prior notice.
5.4 Abuse Prevention. Any attempt to abuse, exploit, or manipulate bonus offers — including but not limited to the creation of multiple accounts, collusion, or the use of automated software — will result in the immediate forfeiture of all bonuses and associated winnings, and may result in permanent account suspension.
5.5 One Bonus at a Time. Unless explicitly stated otherwise, only one bonus may be active on a satoshihero account at any given time. Depositing while a bonus is active may affect the terms of the active bonus.
6.1 Game Rules. Each game available on the satoshihero Platform is governed by its own specific rules, which are accessible within the game interface. By participating in any game, you agree to be bound by the applicable game rules.
6.2 Random Number Generation. All satoshihero games use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Game results are not influenced by previous outcomes, bet sizes, or any other external factors.
6.3 Malfunction Policy. In the event of a technical malfunction, game error, or system failure, satoshihero reserves the right to void affected game rounds and return stakes to the affected players. satoshihero's decision in such matters is final.
6.4 Disconnection. satoshihero is not responsible for losses incurred as a result of internet disconnection, device failure, or other technical issues on the user's end. It is your responsibility to maintain a stable internet connection when using the Platform.
The following conduct is strictly prohibited on the satoshihero Platform. Violation of any of the following may result in immediate account suspension, forfeiture of balances, and referral to the appropriate Philippine authorities:
8.1 Commitment. satoshihero is committed to promoting responsible gaming for all Filipino players. We provide tools and resources to help users maintain control over their gaming activity.
8.2 Available Tools. All registered satoshihero users have access to the following responsible gaming tools directly from their account dashboard:
8.3 Self-Exclusion. If you wish to self-exclude from satoshihero, you may do so by contacting our support team or using the self-exclusion tool in your account settings. Self-exclusion requests are processed within 24 hours. During a self-exclusion period, satoshihero will take reasonable steps to prevent you from accessing the Platform and will not send you promotional communications.
8.4 Age Verification. satoshihero strictly enforces the 21+ age requirement in compliance with Philippine gaming regulations. We reserve the right to request age verification documents at any time and to suspend accounts where the age requirement cannot be confirmed.
Need Help? If you or someone you know may have a gambling problem, we encourage you to seek assistance. satoshihero supports responsible gaming initiatives aligned with PAGCOR guidelines for player protection in the Philippines. Contact our support team at any time for guidance on responsible gaming resources.
9.1 Ownership. All content on the satoshihero Platform — including but not limited to text, graphics, logos, game assets, software, and user interface elements — is the property of satoshihero or its licensors and is protected by applicable intellectual property laws.
9.2 Limited License. satoshihero grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, non-commercial entertainment purposes only. This license does not include the right to:
9.3 Trademarks. The satoshihero name, logo, and all related marks are trademarks of satoshihero. You may not use these marks without satoshihero's prior written permission.
satoshihero collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the satoshihero Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
satoshihero implements industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial data. However, no method of electronic transmission or storage is 100% secure, and satoshihero cannot guarantee absolute data security.
For full details on how satoshihero collects, uses, and protects your data, please review the satoshihero Privacy Policy.
11.1 Platform Availability. satoshihero does not warrant that the Platform will be available at all times, uninterrupted, or free from errors. The Platform is provided on an "as is" and "as available" basis. satoshihero reserves the right to suspend, modify, or discontinue any part of the Platform at any time without notice.
11.2 Exclusion of Warranties. To the fullest extent permitted by applicable Philippine law, satoshihero disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
11.3 Limitation. To the maximum extent permitted by law, satoshihero's total liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your satoshihero account in the thirty (30) days preceding the event giving rise to the claim.
11.4 Exclusion of Consequential Damages. satoshihero shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of the Platform.
12.1 Termination by User. You may close your satoshihero account at any time by contacting our support team. Upon closure, any remaining real-money balance (excluding bonus funds subject to incomplete wagering requirements) will be returned to you via your registered payment method, subject to KYC verification.
12.2 Termination by satoshihero. satoshihero reserves the right to suspend or permanently close your account, with or without prior notice, if:
12.3 Effect of Termination. Upon termination, your right to access the Platform ceases immediately. Provisions of these Terms that by their nature should survive termination — including intellectual property, limitation of liability, and governing law — shall continue to apply.
satoshihero reserves the right to amend these Terms at any time. Amended Terms will be posted on this page with an updated "Last Updated" date. For material changes, satoshihero will notify registered users via the contact details on file. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms.
If you do not agree with any amended Terms, you must cease using the Platform and may close your account in accordance with Section 12.1.
14.1 Governing Law. These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
14.2 Dispute Resolution. In the event of any dispute arising out of or in connection with these Terms or your use of the satoshihero Platform, the parties shall first attempt to resolve the dispute through good-faith negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days, it shall be submitted to the appropriate courts of the Philippines having jurisdiction over the matter.
14.3 Regulatory Compliance. satoshihero operates in compliance with applicable Philippine gaming regulations. Any regulatory complaints may be directed to the appropriate Philippine gaming regulatory authority.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the satoshihero support team:
For responsible gaming support, account self-exclusion requests, or dispute escalation, please contact our dedicated support team directly via live chat for the fastest response.
Key commitments satoshihero makes to every Filipino player under these Terms.
Every satoshihero game uses independently certified RNG technology. Fair play is a technical standard built into the Platform — not just a promise in the Terms.
satoshihero publishes clear, complete wagering requirements for every bonus. No hidden conditions, no buried clauses — Filipino players always know exactly what they're agreeing to.
All deposits and withdrawals on satoshihero are protected by 256-bit SSL encryption. GCash and PayMaya transactions are processed through secure, verified payment channels.
satoshihero strictly enforces the 21+ age requirement in line with Philippine gaming regulations. Age verification is conducted on all accounts, protecting minors and ensuring legal compliance.
Every satoshihero account includes deposit limits, session reminders, cooling-off periods, and self-exclusion options — all accessible directly from your account dashboard at any time.
satoshihero's support team is available around the clock in English and Filipino. For any questions about these Terms, your account, or your rights as a player, help is always available.
Now that you know your rights and our commitments, join hundreds of thousands of Filipino players on satoshihero. 21+ only. Play responsibly.
Explore the Casino Login to satoshiheroMust be 21 years or older. satoshihero promotes responsible gaming for all Filipino players.